On our Level 2 course, you’ll gain a broad insight into the exciting and fast paced Travel and Tourism industry, developing the knowledge, transferrable skills and confidence needed for a range of future career pathways.
You’ll explore key areas of the sector, including how destinations attract visitors, how tourism businesses operate, and how excellent customer service underpins success across the industry.
Topics focused on include:
• Destination Marketing
• European and International Holiday Destinations
• Customer Service within Travel and Tourism
• The Cruise Industry
• Visitor Attractions and Tour Operations
• An introduction to the role of a Resort Representative
• An introduction to the role of Cabin Crew
A standout feature of our course is the opportunity to train in our on site plane simulation suite. This specialist space allows you to practise safety briefings, role play on board service scenarios, and develop professional communication skills in a realistic setting.
Recently upgraded with luxury first class seating, a PA system and sound effects, the suite creates an immersive environment that helps build your confidence and prepares you for real cabin crew training.
Alongside this, all students benefit from employer engagement days with professionals from across the tourism and travel sector. These experiences help you explore career pathways, understand employer expectations and gain insight into a variety of workplace environments.
By combining theory, practical training and industry engagement, you’ll leave the course well prepared for your next steps in Travel and Tourism, or a range of other related areas.